Menu Not Loading — Troubleshooting
If your digital menu isn't loading properly, try these troubleshooting steps.
1
Check Your Internet Connection
Ensure you have a stable internet connection. The digital menu requires an active connection to load.
2
Try a Different Browser
Open the menu URL directly in Chrome, Safari, or Firefox to rule out browser-specific issues.
3
Clear Browser Cache
Clear your browser cache and cookies, then try loading the menu again.
4
Verify the QR Code
Scan the QR code with your phone's camera app to ensure it points to the correct URL.
5
Check Menu Status
Log into your FlipMenu dashboard and verify your menu is published and not in draft mode.
6
Contact Support
If the issue persists, contact our support team with your restaurant URL and we'll help resolve it.
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