Menu Not Loading — Troubleshooting
If your digital menu isn't loading properly, try these troubleshooting steps.
1
Check Your Internet Connection
Ensure you have a stable internet connection. The digital menu requires an active connection to load.
2
Try a Different Browser
Open the menu URL directly in Chrome, Safari, or Firefox to rule out browser-specific issues.
3
Clear Browser Cache
Clear your browser cache and cookies, then try loading the menu again.
4
Verify the QR Code
Scan the QR code with your phone's camera app to ensure it points to the correct URL.
5
Check Menu Status
Log into your FlipMenu dashboard and verify your menu is published and not in draft mode.
6
Skontaktuj się z pomocą techniczną
If the issue persists, contact our support team with your restaurant URL and we'll help resolve it.
Still Need Help?
Contact our support team and we'll get back to you as soon as possible.